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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terry Lin

August 26, 2025

5  out of  5
rating by Terry Lin
"GOOD FOLLOW UP!"
We responded:
"Hello Terry, thanks for taking the time to make a comment. We hope we are providing you the service you need so that we can earn your 5 stars rating."
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Gaurav Dubey

August 15, 2025

5  out of  5
rating by Gaurav Dubey
"We have had State Farm insurance since we first moved to the bay area in 2018 and are extremely satisfied with the customer service. Mary Ann has always been a pleasure to work with. Thank you Statefarm."
We responded:
"Hello Gaurav, thank you for the wonderful comment and 5 stars rating. We are glad that MaryAnn is able to assist you with your insurance needs. Take care."
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Don Morrison

August 13, 2025

5  out of  5
rating by Don Morrison
"I have been a customer of State Farm for over 50 years. But what really makes me loyal to State Farm is the excellent service I receive from Dorotea Tuzon and her outstanding staff. Always ready to explain and recommend the best policy or program for my requirements. Please contact Dorotea Tuxaon State Farm Agency for the best insurance service in the Bay Area."
We responded:
"Hello Don, Thank you for a wonderful feedback, we really appreciate it. Also, thanks for rating us with 5 stars and the recommendation on the comment. Take care."
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David Bates

August 12, 2025

5  out of  5
rating by David Bates
"Always great service in person direct communication with agent"
We responded:
"Thank you, David for the nice comment and rating us with 5 🌟. "
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Gavino J Legaspina Jr

August 12, 2025

5  out of  5
rating by Gavino J Legaspina Jr
"Excellent"
We responded:
"Hello Gavino, thank you for rating us with 5 stars 🌟 "
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Hu Baoping

August 3, 2025

5  out of  5
rating by Hu Baoping
"Dorotea was very easy to work with and helpful"
We responded:
"Thank you, Hu for the feedback and 5 🌟 rating."
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Lap Tran

July 28, 2025

5  out of  5
rating by Lap Tran
"雖然對我來說過程繁瑣最後都達成。在此多謝google和State Farm的幫助。Lap"
We responded:
"Thank you for rating us with 5 stars 🌟 "
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Rakhbir Dhillon

July 25, 2025

5  out of  5
rating by Rakhbir Dhillon
"Excellent service and very courteous people."
We responded:
"Thank you, Ranbir for the feedback and 5 star 🌟 rating."
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Maria Cruz

July 24, 2025

5  out of  5
rating by Maria Cruz
"Agents are very helpful and answered questions"
We responded:
"Thank you Maria for your feedback and allowing us to service you for your insurance need. Thank you also for the 5 🌟 rating. Happy New Year!"
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Carolyn B

July 23, 2025

5  out of  5
rating by Carolyn B
"Best insurance agent in the bay area! Mary Ann Laya in this office has been assisting me for years. She is very responsive and is always willing to go out of her way to provide me with the best service possible. I highly recommend Dorotea Tuzon's State Farm agency and her team!"
We responded:
"Hello Carolyn, thank you for trusting with your insurance need. We appreciate your feedback and wonderful 5 🌟 rating."
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Rowena Barbosa

July 10, 2025

5  out of  5
rating by Rowena Barbosa
"Recently switched to Dorotea’s office as our agent as my previous agent I believed went to another insurance agency, which I was sad to hear. I’ve been working with Grace and she’s been very helpful and responsive to all my questions. I’m very happy with Dorotea’s team so far."
We responded:
"Hi Rowena, thank you for the feedback and 5 star review."
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maybel Bulger

July 3, 2025

5  out of  5
rating by maybel Bulger
"100% I recommend StateFarm, the costumer service are very friendly specially MS. Mary ann, she is very helpful and they respond quickly, like literally right away and she explains all the details😊 I’m so happy for the service she gave me😊"
We responded:
"Hi Maybel. We are so happy to see your feedback about our service. Let us know if you have questions with any insurance. Thanks again for rating us with 5 ⭐️"
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leah bless

June 26, 2025

5  out of  5
rating by leah bless
"MaryAnn is super. She is alway so patient for my request and question. I have been her customer for many years with residential insurance. She is one I always go with when I have all kind of insurance questions."
We responded:
"Hi Leah, thank you for recognizing Mary Ann's excellent service and rating us with 5 stars 🌟 "
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Lao Thao

June 19, 2025

5  out of  5
rating by Lao Thao
"The State Farm agents in this office have been providing me Excellent services. They answered me any question I had about my auto insurance. I will continue to use State Farm Insurance for as long as they allowed me to."
We responded:
"Thanks Lao for the 5 🌟 rating. We appreciate you."
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Sarah Atesoglu

June 14, 2025

5  out of  5
rating by Sarah Atesoglu
"Ms. Dorotea is truly amazing! I’ve never worked with an agent this efficient before. I had two office visits to switch my auto insurance from Liberty Mutual to State Farm, and she made the process incredibly easy and smooth. I greatly appreciate the time and patience she dedicated to this transition, as well as her detailed explanations and courtesy. The entire team, consisting of Grace, Mary Ann, and Jackie, provides excellent customer service, creating a welcoming atmosphere and delivering fantastic service. I would be more than happy to refer Ms.Dorotea and her team to my coworkers and friends."
We responded:
"Thank you, Sarah, for acknowledging our service with a 5-star rating. Your kind words mean a great deal to our team, and we assure you that we will continue to provide the same level of service to both our existing and new customers. Thank you again, Sarah."
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Arthur Torres

June 9, 2025

5  out of  5
rating by Arthur Torres
"Great Auto Insurance and services"
We responded:
"Hello Arthur, thanks for rating us with shinning 5 star and wonderful comment."
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santiago novoa

May 6, 2025

5  out of  5
rating by santiago novoa
"Excelente atención"
We responded:
"Thank you Santiago for rating us with 5 star review."
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Dana Wei

May 1, 2025

5  out of  5
rating by Dana Wei
"They are very professional! Especially Dorotea. Very patient and consider your needs to choose the right insurance product. I am very lucky to have their help to complete my home insurance."
We responded:
"Hello Dana, thank you for the feedback. We are glad we're able to help you with your Home Insurance. Thanks for the 5 🌟 rating."
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Jiayi Chen

April 22, 2025

5  out of  5
rating by Jiayi Chen
"Dorotea is amazing! Super quick to answer the phone, super fast with follow-ups, and always on top of everything. I’ve never worked with an agent this efficient before — she made everything so easy and stress-free. Highly recommend!"
We responded:
"Hello Jiayi, thank you for the wonderful feedback and rating us with 5 stars 💫. My team and I are committed to helping you with your insurance need. Let us know if you need anything else. Take care."
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J G

April 7, 2025

5  out of  5
rating by J G
"Prompt response and service from Dorotea’s team. Mary is professional and courteous in my recent interaction on my policy’s update."
We responded:
"Hello JG, thank you for the feedback and rating us with 5 stars. "
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Laura Lara Legaspi

April 5, 2025

5  out of  5
rating by Laura Lara Legaspi
"My experience with State Farm Insurance Company was exceptional.From their friendly and knowledgeable team to their commitment to customer satisfaction I wholeheartedly recommend them to anyone searching for reliable insurance services. This is great! Thanks for your help Ms. Dorotea you solved our long time stress. MORE POWER!"
We responded:
"Hello Laura, we are so happy that we were able to help a Nevada residence. Thank you for your feedback and rating us with 5 stars. Btw, we offer life and business insurance, so let us know if you know anyone who we can help. Thanks again."
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David Simi

April 1, 2025

5  out of  5
rating by David Simi
"Dorotea & Grace were extremely helpful, polite, & professional. I needed roadside assistance & other support & they right on it. I highly recommend State Farm & plan to be a loyal customer for a while."
We responded:
"Hello David, thank you for your feedback and rating us with 5 stars 🌟. This means alot to us. Thanks again."
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Jalano Valenzuela

March 21, 2025

5  out of  5
rating by Jalano Valenzuela
"The staff here are very helpful and they even lowered my insurance rate! Thank you Grace!"
We responded:
"Hello Jalano, thank you for recognizing our great service and rating us with 5 stars 🌟. Grace is delighted to see your comment. Thanks again!"
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Jacob Kuo

March 20, 2025

5  out of  5
rating by Jacob Kuo
"I had a great experience working with Dorotea and her team at State Farm. They are professional, knowledgeable, and always quick to respond!"
We responded:
"Hello Jacob. Thank you for trusting us with your insurance needs. Your feedback means alot to us as small business and thank you for rating us with 5 stars 🌟 🤩 "
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Sharon “Godislove” Phan

March 19, 2025

5  out of  5
rating by Sharon “Godislove” Phan
"Love the super customer service! Very prompt and quick turn around!"
We responded:
"Hi Sharon. Thank you for rating us with 5 stars and giving feedback of our service that you received from our office. Take care."