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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kanchan Lalwani

Kanchan Lalwani

March 6, 2025

5  out of  5
rating by Kanchan Lalwani
"Great experience so far! Very responsive and good communication!"
We responded:
"Thank you Kanchan for the feedback and rating us with 5 stars 🌟."
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Alexis Gonzales

March 5, 2025

5  out of  5
rating by Alexis Gonzales
"I’ve been working with Grace on several instances and she is AMAZING. So kind, responsive and helpful."
We responded:
"Hello Alexis, thanks for rating us and the feedback. Glad Grace is able to assist you with your insurance needs."
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Dee Fernandez

February 22, 2025

5  out of  5
rating by Dee Fernandez
"Dorotea, Mary Ann, and their entire team at Statefarm Milpitas has a good customer service. They are very quick to response, courteous and professional. We have auto and property insurance through them and never encountered any problem. My husband and I are satisfied on the service they provide. I would recommend 100%"
We responded:
"Dee, thank you for a wonderful feedback. This helps us as a small business seeing your satisfactory experience in our office. Thanks for the 5 stars rating."
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Daphne Lee

February 19, 2025

5  out of  5
rating by Daphne Lee
"Always fast to respond to emails. I really enjoyed having insurance with statefarm, unfortunately had to switch. But if you are a student they offer really good discounts."
We responded:
"Hello Daphnee, thank you for rating us with 5 stars and writing us a wonderful feedback. Sad to see you go, but when you are ready to come back, we will welcome you with open arms. We will miss you."
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Karthik Palanivel

February 19, 2025

5  out of  5
rating by Karthik Palanivel
"Always had great service and response time from Dorotea and her team. Mary Ann has been super helpful with my recent interaction."
We responded:
"Hello Karthik, Mary Ann and the team appreciate your wonderful feedback. Let us know if you need anything else. Take care."
Profile photo of Naph Q

Naph Q

February 15, 2025

5  out of  5
rating by Naph Q
"I’ve been a customer for years, and they always respond to my inquiries and concerns promptly. Excellent customer service."
We responded:
"Hello Naph, thank you for the feedback and rating us with 5 ⭐️"
Profile photo of P Lassa

P Lassa

January 27, 2025

5  out of  5
rating by P Lassa
"Doratea’s office is great - Grace in particular, is very responsive and very helpful (and very pleasant and polite) in managing my various policies - It is a joy to work with her. My only issue is with the company raising prices…"
We responded:
"Hi Paul, thanks for giving us a wonderful feedback. Yes, Grace and MaryAnn are well verse with the insurance lingo. We are here to support you for any of your concerns, just give us a call. Thanks for the 5 stars 🌟 rating!"
Profile photo of Thong Vo

Thong Vo

January 15, 2025

5  out of  5
rating by Thong Vo
"Grace is very helpful and quick. Went online with a request to add a new car to the policy. Grace reached out within a couple of hours, having the new policy ready, and we are able to proceed the same day."
We responded:
"Hello Thong. Thank you for taking the time to wite a feedback and rating us with 5 stars 🌟. Glad that Grace was able to assist you immediately. Let us know if you anything else. Take care."
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Ryan Galapon

January 6, 2025

5  out of  5
rating by Ryan Galapon
"Amazing! and Terrific."
We responded:
"Thank you Ryan for the feedback and 5 stars rating!"
Profile photo of Ping-Chen Huang

Ping-Chen Huang

December 27, 2024

5  out of  5
rating by Ping-Chen Huang
"You can always reach someone to help you immediately. Highly recommended!"
We responded:
"Hello Ping-Chen Huang. Thank you for the 5 🌟 rating. I'm glad you were satisfied with our service."
Profile photo of Kevin Brown

Kevin Brown

November 25, 2024

5  out of  5
rating by Kevin Brown
"We had a great experience at state farm office. The ladies were very professional. Grace and Maryann were very helpful and answered all our Questions.. well done"
We responded:
"Thank you, Kevin for the feedback and rating us with 5 🌟🤩. Btw, nice picture."
Profile photo of Trisha Mangahas

Trisha Mangahas

October 29, 2024

5  out of  5
rating by Trisha Mangahas
"They are very cooperative and accommodating to our needs. The people working are friendly and easy to talk to."
We responded:
"Hello Trisha, thank you for the feedback and rating us with 5 stars!!!"
Profile photo of Stanley Law

Stanley Law

October 25, 2024

5  out of  5
rating by Stanley Law
"I was referred by my sister. This team is impressive, a truly amazing insurance office. Compared to another Milpitas-based State Farm agent, I actually get TIMELY responses from Dorotea's team for quotes, questions, anything. Literally the SMOOTHEST transition ever. Working with some agents is like pulling teeth, it's nothing of the sorta here. I highly recommend working w/ Dorotea's office!!!!!!! I cannot stress this enough!"
We responded:
"Hi Stanley. Wow and thank you so much for a wonderful feedback. This made our day 😊. Happy Friday!!!"
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Allan B

October 15, 2024

5  out of  5
rating by Allan B
"Mary Ann was quick to respond and provided very good service. Help guide us through our plan and options. Very helpful answering any questions that we had."
We responded:
"Hello Allan, thank you for a wonderful feedback and rating us with 5 stars. Glad Mary Ann was able to help you with your insurance need. Thanks!"
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Ed Sacramento

October 9, 2024

5  out of  5
rating by Ed Sacramento
"Very receptive and pleasant. Quick to respond to my needs. Thank you"
We responded:
"Thank you Ed for the feedback and the 5 stars rating!"
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Joseph Acorda

October 8, 2024

5  out of  5
rating by Joseph Acorda
"Had a great experience talking to Mary Ann on the phone. She provided great customer service."
We responded:
"Thank you, Joseph for the feedback and 5 stars rating."
Profile photo of Mischell Quineri

Mischell Quineri

October 1, 2024

5  out of  5
rating by Mischell Quineri
"All my concerns and questions has been addressed and answered in a timely manner. I appreciate their help and patience in explaining in regards to insurance. Thank you again for your help."
We responded:
"Hello Mischell. Glad we are able to answer your inquiry. Thanks for the feedback and 5 star rating!"
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Alteah Bennett

October 1, 2024

5  out of  5
rating by Alteah Bennett
"The agent was very friendly and professional and got me the best rate.!!!!"
We responded:
"Thanks Alteah for the feedback and 5 🌟 rating 😀"
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Maria Rampas

October 1, 2024

5  out of  5
rating by Maria Rampas
"Good service. Highly recommend to family & friends."
We responded:
"Thank you Ate Nancy for the review and rating us with 5 stars!!!"
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Carmen C

September 30, 2024

5  out of  5
rating by Carmen C
"I highly recommend this office. Grace is very efficient and has friendly staffs. Professionalism at it’s best !"
We responded:
"Thank you Carmen for the feedback and glowing 5 stars!!!"
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Jose Escutia

September 17, 2024

5  out of  5
rating by Jose Escutia
"Helped resolve my issue! Grace is amazing"
We responded:
"Hello Jose. We appreciate your feedback and rating us with 5 stars!"
Profile photo of Israel Umali

Israel Umali

September 11, 2024

5  out of  5
rating by Israel Umali
"Fantastic job thank you Dorotea Tuzon and crew state farm in milpitas."
We responded:
"Hello Israel Umali. Thank you for your feedback and 5 stars review."
Profile photo of Jared Zebedee

Jared Zebedee

September 9, 2024

5  out of  5
rating by Jared Zebedee
"I've been with State Farm for many years and have always been completely satisfied with their courteous professionalism and excellent service."
We responded:
"Hello Jared, thanks for your feedback and rating us with 5 bright 🌟!!!"
Profile photo of Cristina Borja

Cristina Borja

August 27, 2024

5  out of  5
rating by Cristina Borja
"Special shout out to Mary Ann ,Thank you for all the special service you give. It’s nice to know that you care and always make yourself available for my questions about my car and home coverage. It’s great to know I can relax and feel secure, knowing I have an agent who worries for me, and makes sure my needs are met.”"
We responded:
"Hello Cristina. Wow! Thank you for your kind words and rating us with 5 stars. We are your good neighbor who you can always count on and always ready at your service. Take care!"
Profile photo of Wei Zhang

Wei Zhang

August 20, 2024

5  out of  5
rating by Wei Zhang
"Pretty helpful and efficient"
We responded:
"Thanks for the feedback and rating us with 5 🌟!!!!"